Shipping policy

Shipping Policy

Last updated: August 18, 2026

At PetLodge, we currently ship orders within the United Kingdom.

Shipping Destinations

We currently offer shipping within the United Kingdom only.

Processing & Handling

Orders are typically processed and prepared for shipment within 1–2 business days.

Shipping

We offer free standard shipping on orders delivered within the United Kingdom.

Estimated Delivery

Standard shipping typically takes 4–7 business days after your order has been processed and shipped.

Please note that delivery times are estimates and may vary depending on the destination and circumstances affecting the carrier.

Shipping Costs

Standard shipping is free.

Order Assistance

If you have questions about your order or shipping, please contact us:

PetLodge

Oldfield Ln

Leeds LS12 4BR

United Kingdom

Email: support@petlodge.store

Phone: +44 113 289 0966