Contact

Contact Us

We're Here to Help

Have a question about a product, your order, delivery, returns, or anything else? Our customer support team is here to help.

Get in Touch

PetLodge

Oldfield Ln
Leeds LS12 4BR
United Kingdom

Email: support@petlodge.store
Phone: +44 113 289 0966

Customer Support

For questions about an existing order, please include your order number and the email address used when placing your order. This helps us locate your order and assist you more efficiently.

Product Questions

If you have a question about a product before placing an order, feel free to contact us. We're happy to help you with any available product information.

Returns & Orders

For return or refund requests, please contact our support team. You can also review our Returns & Refunds Policy for information about the return process.

We aim to provide a straightforward and helpful shopping experience from the moment you place your order through delivery and after-sales support.

We look forward to hearing from you.

Find Us

Visit Our Store

We'd love to welcome you in person. Find us at our store in Leeds, United Kingdom.

Opening Hours

  • Friday8:30 AM–6:00 PM
  • Saturday8:30 AM–5:00 PM
  • Sunday10:00 AM–3:00 PM
  • Monday8:30 AM–6:00 PM
  • Tuesday8:30 AM–6:00 PM
  • Wednesday8:30 AM–6:00 PM
  • Thursday8:30 AM–6:00 PM
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